Required skills

literacy and numeracy skills to

clarify information on purpose of the travel

effectively understand the presented information and use this to accurately develop a travel and accommodation plan

use of technology in order to make the necessary travel and accommodation bookings

problemsolving strategies to assess alternatives if the first option is not available

communication skills to explain needs to booking agencies

Required knowledge

organisational policies and procedures to enable compliant travel and accommodation bookings to be made

booking systems in order to effectively and efficiently develop a travel and accommodation plan

confirmation systems to enable travel details to be checked and confirmed

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

makes travel and accommodation bookings according to organisational and personal requirements

accesses compares and selects most suitable travel and accommodation option

Context of and specific resources for assessment

Assessment must ensure the development of multiple travel and accommodation plans that are of sufficient duration and breadth to allow the demonstration of competency and consistency of performance

Assessment must also ensure access to

appropriately equipped office or theory space

real or simulated travel and accommodation needs that replicate the candidates current or intended role

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

observation of accessing travel and accommodation information

oral or written questioning to assess knowledge of organisational requirements

portfolio showing evidence of accessing a range of travel and accommodation information relevant to organisational and personal requirements

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended

Purpose of travel may include:

Travel may include:

Accommodation may include:

Identified needs may include:

Organisational policies and procedures may include: